Vision + Value + Voice = Connection

Gary Brown e-mailed me this insightful manifesto from Michael Lee Stallard, an expert on client and employee engagement. In it, Michael describes the key ingredients of a connection culture: vision, value, and voice. More and more companies are focusing on developing deep, rich connections between their employees and their customers, and this document has a number of good examples of the benefits of this approach. Check it out at ChangeThis :: The Connection Culture: A New Source of Competitive Advantage.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>