“So, who’s your mentor? Who’s on the hook for you?” asked my manager during our one-on-one session. He had been reading my posts about presentations and meetings, and he wanted to know what–or who–could help me take it to the next level. I was very good at sharing my enthusiasm and technical knowledge with others. If I could figure out how to communicate with managers and executives, I can do even more.
I told him that I still get nervous in small meetings and I still let my enthusiasm run away with me, and that I’d like to learn how to talk to different perspectives, personalities, and learning styles. I also shared how I’d been thinking about getting a presentation or speaking coach. I enjoy giving presentations and it seems I can create a lot of value with them, so it makes sense to learn how to do them really, really well. I’m particularly interested in learning how to do remote presentations and small in-person meetings well. Remote presentations and video will give me much more reach, and small in-person meetings are similar to the kind of work we do in consulting.
After our meeting, I thought about what could help me get even better at communicating in both large presentations and small meetings.
I’d been to Toastmasters in the past, and I had completed the ten-speech introductory program that earned me the Competent Communicator designation. I appreciated the structure of each meeting and the clear objectives for each speech, and the contests and international conventions were great places to see good speakers. In my weekly Toastmasters meeting with a downtown club, though, I found myself wanting more. I needed:
Many public speaking courses focus on the mechanics of delivery. There’s certainly a lot of value in polishing technique: eliminating “ums” and “ahs”; learning how to use pauses, body language, and props; using rhetorical structures and dynamic voice. If you want to improve your delivery and gain confidence, Toastmasters is a good way to do it.
I’m pretty happy with the way I deliver presentations. I can improve my delivery in small-group meetings, but that’s probably a matter of practice. I’m a good presenter, regularly receiving high ratings. Although my current toolkit of delivery techniques don’t cover all situations, I do pretty well.
What would make a real difference, however, is getting _really_ good at content and organization. Based on my Toastmasters experience, I think it and other public speaking resources are great at teaching delivery, but don’t go into as much depth when it comes to content and organization.
There’s no shortcut to developing good content. I need experience, and I need to learn as much as I can from other people. I’m doing several things to increase my chances of stumbling across good content:
Good content is good, but good content combined with good organization is memorable and effective. This is where illustrations, mnemonics, alliteration, storytelling, and other structures come in handy. If I can learn how to get really good at organizing ideas, I’ll be able to apply that skill to writing, speaking, and other things I do. Here’s what I’m doing to learn more about organizing content:
Stay tuned for more posts about role models, long or remote talks, and coaching!
Over lunch at the Craft Burger at Yonge and Bloor, Stephen Brickell and David Ing gave me advice about life, careers, and all sorts of other great things. (I’m such a lucky newbie!) Here’s a story from that conversation that I knew I just had to share with others.
Photo (c) 2007 grendelkhan (Creative Commons Attribution Share-Alike 2.0 License)
Stephen told me about the advice he had recently given Philip, his 18-year-old son. Philip had initially thought of taking engineering in university, probably because that was what he felt his parents wanted him to do. Stephen and his wife reminded their son that while they were happy to give advice, it was ultimately Philip’s decision, and he should take full responsibility for it. Stephen also shared how people who find and follow their passion end up doing much better than people who just focus on the money.
After a lot of consideration, Philip realized that he was really interested in horticulture. He worried that he’d regret taking horticulture instead of a more promising (and lucrative) career. What if he made a mistake and it wasn’t his passion after all? He didn’t feel that it wasn’t a university-type course, and he knew that his parents strongly wanted him to go to university.
Stephen told him that with global warming and other changes, food is going to become even more important – and an expertise in horticulture could very well be a way to make money. He also encouraged Philip to keep an eye out for opportunities to connect studies, entrepreneurship, and other things. For example, Philip enjoyed the culinary arts course he took in high school, and he could combine that with horticulture and entrepreneurship by growing restaurant-quality herbs in a greenhouse.
What I liked was the creative encouragement that Stephen gave. We’ve all heard advice to “do what you love and the money will follow,” but Stephen went one step further and helped Philip imagine concrete ways to make money doing what he loves.
What if Philip made a mistake and horticulture wasn’t what he really loved to do? Stephen reassured him that even if it was a perfect fit for him now, there’s still a chance that he’ll change his mind, grow out of it, or discover something new–and that’s okay. When that happens, Philip can just figure things out again. (And he might be surprised at how much of his skills he can transfer over to whatever new field he becomes interested in!)
I liked the way that Stephen made it clear that it’s okay not to figure everything out the first time around, and that life is about continuous learning.
What about university? Stephen said that he wanted his son to attend university because it would expand his mind. That said, Philip could go to university later, or take a business degree, or learn about all of these things later. Horticulture seemed to be a better fit at the moment, and the credits that Philip could earn there would be recognized by partner schools.
I liked the way that they had clearly thought out reasons for university, but they weren’t tied to the convention of university immediately after high school.
I’m glad Stephen shared that story with me. I asked him right away if I could share it with others, and he was happy to agree. There are a lot of interesting things in that story that I’d like to learn how to do well, particularly when it comes to encouraging others to find their passions and create opportunities.