February 3, 2010

Survey responses for TLE: Remote Presentations That Rock

February 3, 2010 - Categories: ibm, kaizen, learning, presentation, speaking, work

Last year, I gave my Remote Presentations That Rock presentation at the IBM Technical Leadership Exchange. The survey results are finally in!

Dear Sacha Chua,

On behalf of the TLE executive and content management teams, thank you for your significant contribution to the 2009 Technical Leadership Exchange.  Thanks to your efforts, we were able to deliver high quality, business relevant content that supports the strategic development needs of IBM’s global technical leadership.

Your active participation in the first-ever virtual TLE is a great example of Leading through Change!   Please accept our congratulations and sincere appreciation.

Following is the feedback received after your presentation

Session ID: LDR-407
Session Title:  Remote Presentations that Rock

Total number of attendees:  108
Total Surveys:  77

Rating Scale:

Value Net Satisfaction Index ranges (applies to questions 1-3 below) Net Impact Index ranges
(applies to questions 4-5 below)
Excellent 85 – 100 60 – 100
Good 75 – 84 50 – 59
Fair 65 – 74 40 – 49
Poor 55 – 64 30 – 39
Very Poor below 55 < 30

1. Value of the content
Total Responses: 77    Net Satisfaction Index Rating: 88.64   (Excellent)
2. Speaker’s ability to deliver the material
Total Responses: 77    Net Satisfaction Index Rating: 94.16   (Excellent)
3. Technology used for this session
Total Responses: 77    Net Satisfaction Index Rating: 91.56   (Excellent)
4. This session will help me achieve my business goals
Total Responses: 77    Net Impact Index Rating: 70.45    (Excellent)
5. This session helped me understand IBM’s strategy in this area
Total Responses: 77    Net Satisfaction Index Rating: 61.04    (Excellent)

Organization       
SWG – 16
GBS – 13
Corporate – 7
S&D – 8
ITD – 8
GTS – 7
ISC – 5
STG – 10
MBPS – 2
Research – 1       

IOT/GMT       
North America IOT – 59
LA GMT – 4
NE IOT – 5
ASEAN GMT – 2
GCG GMT – 3
SW IOT – 3       

Tenure (years)       
21+ – 19
6-10 – 18
11-15 – 15
1-5 – 15
16-20 – 9       

Job category       
Software Development & Support – 11
IT Architect – 11
IT Specialist – 18
Project Management – 7
Hardware Development & Support – 6
Other – 7
Technical Services – 4
Consultant – 4
Sales – 3
Project Executive – 3
Research – 1
HR/Learning – 2       

Comparing this with my previous survey results for the first TLE talk I gave (I.B.Millennials):

1. Value of the content
87.21 (Excellent) –>  88.64   (Excellent)
2. Speaker’s ability to deliver the material
92.86 (Excellent) –> 94.16   (Excellent)
3. Technology used for this session
70.93 (Fair) –>  91.56   (Excellent)
4. This session will help me achieve my business goals
63.37 (Poor, on previous scale used) –> 70.45    (Excellent)
5. This session helped me understand IBM’s strategy in this area
(not previously asked) ->  61.04    (Excellent)

Improvement all around. Following  through on the next steps I identified when reflecting on those presentations in 2008, I worked on my visual communication skills and on identifying concrete next actions. End result: people have been making changes in their presentation style based on my tips! =)

Relentless improvement. Yay!