Wiki organization challenge – thinking out loud

I’m working on organizing the training material for three workshops that we’re bringing together. Our goals are to share common practices and tips, while making it easy for people to find workshop-specific information. I should store the information in a Lotus Connections community wiki, as WikiCentral is deprecated. Lotus Connections wikis don’t have the {include} macro yet, so I can’t reuse chunks of material easily. My challenge is: how can I organize the information so that people can easily find what they need?

Here are a few options I’m considering:

  • Create lots of individual pages with links. I can create pages for common information and other pages for workshop-specific information, tying them all together with links. I can create multiple pathways through the information by using links, and I can create navigation pages too. Colour-coding the links makes it easier for people to pick out which link they want to follow. When Lotus Connections adds support for includes, I can use that to create master pages that include all the relevant information. Advantages: Each page is simple and short. Editing is easy. Linking between pages is easy. Disadvantages: People have to view at least two pages in order to get the information they need for a single workshop. Browsing will require a lot of clicking.
  • Organize information by common steps, and put workshop-specific information in sections or tabs. The main organization would be the common steps in the process, which works best if there are lots of common steps. Each page would start with common tips, followed by hyperlinks to sections on the page with the workshop-specific information. Advantages: People see both the common tips and workshop-specific information on one page. They can browse through steps in chronological order. Disadvantages: Including all three workshops on a page makes the page longer. Navigating to the right section still requires more clicks.
  • Organize information by workshop, and provide links to common tips. There would be one page per workshop, with links to additional information and common resources. Advantages: It’s easy for people to see all the workshop-related information. Disadvantages: The pages will get really, really long. People don’t like scrolling.

Fortunately, I don’t have to do things correctly the first time around. I think I’ll experiment with creating lots of individual pages with links. It feels more wiki-like for me. It also makes it easier to grow the wiki as we add more material. If we find that this involves too much clicking, then we’ll have a good idea of which pages we need to combine.

One response to “Wiki organization challenge – thinking out loud”

  1. Jeffrey Tang says:

    My positive, but not particularly comment of the day:

    I enjoy posts like these – posts that showcase the thinking process, even if there isn’t a definitive answer. Why? Probably because it gets me into a thinking mood and gives my brain a problem to toy with.

    Thanks!

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