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Backlog: Viz workshop last Friday

I went to David W. Gray‘s workshop last
Friday to learn more about visualizations because of my research
interest in tracking, visualizing, and supporting technology adoption
in large companies. I expected a Tufte-esque critique of the ways data
are presented in graphical form, with practical advice on presenting
complex information easily. Instead, the workshop turned out to be one
on visual thinking and brainstorming. Not quite what I expected, but
still good.

My key take-aways from that were:

  • When communicating with people, think of attention, retention, and transfer. I particularly like how he emphasized that this spells “art.”
  • Always carry a pocket-sized digital camera. Always. You never know when you’re going to see something you can use for your presentation. Hmm, my current camera is just a little too large for this, although if I always carry a zipcase with my essentials (wallet, cellphone, Moleskine, camera, business cards) then I can take it no matter which bag I bring.
  • Tom Wujec demoed a *totally* awesome sketching / electronic-index-card tool that makes me wish I had a tablet PC. I might not even mind going on Microsoft Windows for it. It totally rocks.

A number of other participants thought that one of the most powerful
points was the idea of writing thoughts on Post-it notes or other
easily-rearrangeable media, one thought per note. I was familiar with
the idea because of my interest in tools for thinking (mind-mapping,
brainstorming, etc.), productivity, and communications, and that kind
of thinking comes naturally to me now. I do my speeches, thoughts, and
even my school papers on, well, paper form before I get them into the
computer, although sometimes I’ll start with a blog rant.

Hmmm. I think what I really wanted from the workshop were more
examples of how to support communication by presenting complex
information beautifully, like the way his company presents business
processes. There were a few examples very quickly glossed over as part
of his corporate bio, and I really wish there were more. Another
powerful addition could be an exercise where we’d take data and figure
out how to present it, perhaps working in groups and presenting it to
the class. That would have been tons of fun, and it would have made
the most of Dave’s presentation consulting experience with Xplane.

Oh, and it would’ve been nice to see more of Dave’s sketches. =) He’s
a fun visual artist, and the sketches would’ve really punched things
up. Granted, it’s a lot of work to do that with the Lessig method of
one gazillion little slides, but an occasional gapingvoid-style thing
would be terrific.

I gave him some feedback on the workshop and on his presentation
style. He’s trying to get the hang of the Lessig method—fast-paced,
lots of slides. This takes a fair bit of work to pull off, but it’s
great when you can speak ahead of the slides instead of reading off
them – there’s such a difference between using slides as cues and as
punchlines! I haven’t given a mind-blowing Lessig-style presentation
myself, although I remember my operating systems students’ feedback
that my lectures felt a lot like ads (in a good way!) when I was
teaching them about OS history. I remember listening to a Lessig
presentation and noting how his speech was slightly ahead of the
slides, and I also remember being impressed with Michael Geist’s
presentation. They are teh c00l.

Dave seems more interested in doing instructional design and packaging
this as a workshop that other people can give, so he didn’t want to
bring too much of himself into it – which is a pity, really, as he’s
an interesting character and infusing more of the workshop with his
personality would liven it up. =) I think he’ll do well in
instructional design. He’s particularly interested in video. Might be
cool.

The main value of the event came from the conversations that it
sparked, I think. I met a lot of people there whom I’d like to keep in
touch with, including Dave Gray.

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Short URL: http://sachachua.com/blog/p/3853

An alien experience

I’ve been in Canada for a year, and from time to time I still feel
very alien. Last night, I mispronounced “adolescence”. In moments of
inattention, I often forget how to pronounce words I already know,
because I just “read” them in my mind. Sometimes I try to use a word
I’ve never even heard someone else say. When this is brought to my
attention, I accept and remember the correction—but it’s difficult
for me to squelch that sudden feeling of insecurity, of feeling
different.

My accent grows thicker the longer I stay here—or is it just that I
notice it more? I pause more, gesture more, stumble over words more
than I remember doing. And yes, from time to time, I say things that
people don’t understand until I repeat myself or spell things out. It
distracts them from what I’m trying to say. (Although it does show
that they’re paying attention! =) )

One way to deal with this is to learn the phonetic alphabet and read
the dictionary. Computer-based dictionaries tend to not have
pronunciation guides. Web-based ones don’t let me flip through them
for random words, although I think I should scale back on that a bit
and focus more on great combinations of words. I sound too bookish
already.

The best thing to do, I suppose, is to listen. I need to listen to
more things. I need to listen to people with wide vocabularies and
well-expressed thoughts. I really should format that iPod or do some
other magic so that I can connect it to my laptop and make the most of
it.

I need to be exposed to the sound of other people’s voices. My media
diet is almost entirely print and web. I don’t watch television, and I
hardly listen to the radio. I should fix that at least with audiobooks
and podcasts.

And maybe I can pay more attention to the experience created by
sound… It takes a certain skill to form sentences that sound good. I
should learn that. It’ll be fun. =) Right, there’s something I need to
work on.

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Short URL: http://sachachua.com/blog/p/3748

Microsoft Word in schools

Didith Rodrigo, the chair of my alma mater’s computer science department, seems to be getting a bit frustrated with people who’ve asked her to consider teaching students something other than Microsoft Word for word processing. She reasons: “I think that teaching tools is need-based. If there is some reason that the tool is more appropriate for the need, then fine. If not, then don’t fix what isn’t broken.”

I’m going to go on a bit of a rant because I feel that it’s important
to expose students to choices that they might not otherwise encounter
on their own. I agree with Didith’s main point at the end – that it’s
not about the tools – but my particular bone here is that university’s
also where students should learn to abstract general principles.

This is how I understand the educational system’s _supposed_ to work:
people who want to learn about specific things go to vocational
schools and workshops, and people who want to learn about abstractions
and things they’d never encounter on their own go to university.

We shouldn’t teach Microsoft Word. We should teach writing (note: not
even word processing). We shouldn’t teach Microsoft Powerpoint. We
should teach presentation. We shouldn’t teach Microsoft Excel. We
should teach data analysis.

The problems these students face go _way_ beyond the tools. You can
inflict death by bullet point in OpenOffice.org Impress just as
easily as you can in Microsoft Powerpoint. So why not spend valuable
class time talking about the principles of the thing instead of the
tools? (Oh, if I had a dime for every word someone’s read off the
slides…)

Here’s a quote that captures what I think:

“If you want to build a ship, don’t drum up people together to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.”
- Antoine de Saint-Exupery

Fill them with the longing to write wonderful articles and make
effective presentations! Inspire them through your examples! Help them
reach out through their words! As long as students write only for
their teachers and their classmates, you’ll see bad prose and hear
people read off slides. Show them examples, point out common mistakes
and show them how they can improve, and put them in front of audiences
that care about what they’re interested in… If you can set them on
fire, they’ll _learn_ about all the nifty tricks hidden in whatever
software they use – and it will be about the result, not the tool!

Note to self: I need to learn how to write really, really well. I also
need to learn how to present really, really well. Then I need to
figure out how to teach this while inspiring by example. I _so_ want
to run a class on “Communication for Geeks”, or something like that. ;)

But wait! Wasn’t this supposed to be a rant about open source in education
and how students should be exposed to open source alternatives?

I’ve written a fair bit about this in the past, but let’s look at the
Atenean case more closely. For the sake of argument, let’s assume that
there _aren’t_ financial reasons to choose open source. The stereotype
of the Atenean student is a middle-class or rich student who can well
afford to buy legitimate versions of Microsoft Office. Truth is, quite
a few people are on scholarships. Besides, most people quite happily
pirate software or use whatever their computer dealer “bundled” with
their computer because they just don’t care about software rights or
they don’t think Microsoft deserves even _more_ money.

So let’s ditch the financial and ethical incentives, and talk about
the pedagogical one instead.

I taught for a short while, and even that short a while was enough to
make me feel the pressure to cover everything in the curriculum. If a
teacher’s already having a hard enough time covering all the little
features of one thing or another, how on earth is that teacher going
to find time to explore and discuss alternatives? Won’t that confuse
the students and make them lose confidence?

I feel quite strongly that we should drag people out of their comfort
zones every so often, particularly in university when they can mess up
without losing money. I suspect that one of the best ways to check
whether students can abstract the notion of, say, emphasizing text is
to throw them at an unfamiliar but usable word processor like
OpenOffice.org and see if they can figure out what to do. (Open
source geeks can substitute “Microsoft Word” or “Emacs” as
appropriate.)

I _want_ to make students feel a little bit uncomfortable. That
discomfort is what drives learning in the future, where it’s most
important. I don’t want students to stick only to what they know how
to do. They should keep learning!

This belief is probably not going to make me very popular with
students, most of whom would like to get through school with as little
effort as possible – but we need to help them develop critical
thinking and abstraction, and we need to help them figure out how to
figure things out.

I think that to know one thing is to know that one thing, but to know
two things is to know two things, their similarities and differences -
_and_ to know that I can learn more.

It doesn’t even have to be open vs closed source. It could be two
closed source ways of doing things, two open ways of doing things,
whatever. But it has to be sufficiently different to force the
students to think about their abstractions and to expose bugs in their
understandings… =)

Hey, would _you_ test a program with only one test case? ;)

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Random Japanese sentence: 「いいえ、ぼくです!、ぼくです!、ぼくです!」
百匹のねこ、千匹のねこ、百万匹、一億、一兆匹のねこがいいました。どのね
こも自分が一番美しいとおもっていたのです。 No, I am! I am! I am! Cried
hundreds and thousands and millions and billions and trillions of
voices, for each cat thought itself the prettiest. [M]

Short URL: http://sachachua.com/blog/p/3519

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