sacha chua :: living an awesome life

I often think about what I want in life. What do I want to learn? What do I want to be able to share? What do I want to try? What do I want to do?

I think about life a lot because:

• I want to make better decisions: Planning my life allows me to deliberately try things instead of being limited to chance or what other people want
• Looking back makes it easier to go forward: Reviewing my life helps me decide what I want to continue doing, what I want to stop doing, and what I want to start doing
• Planning ahead helps: You can’t plan for everything, but a little foresight can make things a lot easier

Gaps are great for thinking about these things: biking to work, waiting in line, getting ready for bed, relaxing during a long weekend. I review my key priorities and brainstorm ideas for the next steps. I make lists in my notebook, tap ideas into my phone, type thoughts into my laptop, or think out loud (good for bike rides!).

Most of my notes are in scattered places, and that’s okay. I don’t need a perfect record of everything. I don’t need a well-organized outline. I don’t mind covering the same ground again. Every time I make a list, I learn from what I add, change, forget, or remove.

I revisit my plans regularly. Every week, I review the things I’ve accomplished, plan what I want to do the next week, and check how I feel about how I’m doing. Once in a while, I flip through my old mindmaps and notes, crossing out things I’m no longer interested in and adding new ideas.

Every so often, I sit down and flesh out the plans further, sharing them on my blog or adding them to my private notes. I think about what I want to learn, and I plan my curriculum for getting there. I think about the experiments I want to try, and I take the first step. I think about what I want, and I dig deeper to find out if I really want it or it’s something I think that I want. These plans change, and that’s good. The changes tell me more about myself.

I don’t have a firm plan for my life. I don’t have goals like “I want to be ____ by ____” or “I want to _____ by ______.” Many people have these bucket lists – things they want to do before they die. It’s easy to get carried away by these goals, though. Many people plan themselves into unhappiness by saying, “I’ll be happy when I…”. I try to not give in to the temptation to think that happiness is something external, something caused by events or reached when you get to a threshold.

I like to think that I plan out of curiosity. I’m curious about certain things, and I can make certain decisions that get me closer to understanding. For example, I’m curious about entrepreneurship and parenting. With a little planning, we can give ourselves as good a foundation as any. I can’t dictate the cards that are dealt, but I can stack the deck.

How would I like to get better at planning my life?

I’d love to learn more from other people’s lives. I read voraciously to learn about other people’s patterns, and I also ask people about their lives and their decisions. The more I learn about the different paths people have taken, the more I can explore and prepare for possible futures, and the more ideas I can pick up and play with.

I’m working on getting better at documenting and reviewing my decisions. I read a lot about decision science and decision management. I like the way that the practice of thinking through my decisions helps me understand future ones. I’m looking forward to writing about more decisions.

I’m looking forward to testing more of these plans. Many things take time. The wait is fun because I can periodically tweak my plans to try new ideas, understand things better, and get closer to what I want. Besides, there’s always the chance I’ll be surprised, and that helps me learn to think on my feet. (Many of these surprises are awesome!) Life is good.

Thanks to Soha for the nudge to write about this!

Busy week! Learned a lot from Jeremiah Owyang’s talk. Helped two clients. Yay!

One of my friends was surprised that I use both Evernote and Microsoft OneNote. Many people are fervently in love with one or the other, as they’re both excellent notetaking tools. I like them both, and I also add Emacs OrgMode to the mix. I figured it would be a good idea to write about how I manage my notes so that I can think about ways to make it even better. Besides, other people might find it useful, or they might share a few good tips!

I take most of my text notes using the Emacs text editor. In particular, I use Org Mode because org-capture totally rocks. It’s easy for me to quickly take a timestamped note. I share most of my notes on my blog, but some stay in my private notes – post drafts, sensitive information, random tidbits. I save sensitive information to an encrypted location as needed. Every week, I review my inbox of notes, filing them under the appropriate headings in a large outline file.

Org is great for text. It can handle attachments too, but I want a more graphical way to manage the visual notes and reference pictures that I take. Evernote’s handwriting recognition gives me a way to search for words in my sketchnotes, which is awesome for digging up sketchnotes or book notes (and for wowing people; yes, the future is here). OneNote is better at capturing screenshots and snippets, though, so I use it to collect elements from sketches and pictures that I like. I also use OneNote for Latin studies because it feels the most like a paper notebook.

I share as much as possible on my blog so that I can have more ways to get to what I know. Google searches occasionally lead me back to blog posts I’ve completely forgotten about, which is pretty nifty. Besides, people often comment and share even more information, and that’s awesome.

I’m still trying to figure out better ways to get to what I’ve stored in all these places. I’ve been going back and adding more posts to this topical index. I’m thinking of reviewing the 6,000+ posts in my archive and rating them on a scale of 1-5 so that I can filter them for the highlights view of my blog. So much in the past, and that’s just ten years of writing – imagine what the archive will be like when I’ve been writing and drawing for decades. =)

I picked up this quote recently. It’s from Carl Sagan:

“Writing is perhaps the greatest of human inventions, binding together people who never knew each other, citizens of distant epochs. Books break the shackles of time. A book is proof that humans are capable of working magic.”

• Carl Sagan, Cosmos

Writing, drawing, and photography are all miniature time machines. They’re amazing and fantastic, but you’ve got to have a way back into them in order to make the most of them.

How do you manage your notes?

Playing around with different ways to draw simple figures. =)

Investigating the effects of drawing lines from different directions. I’m right-handed.

A responsive site design is one that can adapt to different screen sizes and different devices. As you resize the browser window, elements move around or even disappear from the page.

I’ve been thinking about what the code for responsive life would look like. I recently accepted another contract, which means I’m pretty much working at close to capacity. Although I really like the breathing room of having a day or two free each week, it also seemed like a good opportunity to make a difference. With the reduction in my discretionary time, what do I give up, and what do I shift around?

Working a little later during the afternoons means that I can’t come home early to cook something nice for dinner. My husband’s been doing most of the cooking lately, but I don’t want him saddled with all the housework. Besides, I enjoy cooking. I can shift that to more of the weekends. By cooking and baking our meals in advance, we get to enjoy making food, and the weeks are a little bit easier. I thought about trying one of those meal delivery services, or even experimenting with a personal chef. I don’t know. I get a lot of intangible benefits from learning how to cook, especially when my husband and I are cooking together.

Some things I simply need to drop or postpone. For example, studying Latin takes me a lot of time. I struggle with the inflections. I don’t think I’ll be able to focus on it well over the next few weeks, so I’ll take it up again when the crunch time is over. I will probably have to repeat some of things I learned, but I think it will be all right.

Sometimes it’s a matter of investing in more tools and social processes. For example, I’m experimenting with dictation as a way to write while doing other things, or while relaxing my wrists. I’m thinking of restarting my experiments in outsourcing, too. It should be easy to find someone who can handle the data entry from the receipts that I’m scanning, or who can help me cross-reference my passport entry stamps with trips in my record so that when I submit my application for Canadian citizenship, all my paperwork is in order. Little things like that, particularly little things that take a lot of time — those would be great candidates for outsourcing.

There are some hobbies that I still want to hang onto. Writing and gardening are both great ways for me to relax. Drawing lets me take notes from books and presentations. I guess that’s a little like the min-width of a web site design. I don’t want my life get any smaller than that. I don’t want to work so much that I don’t have time to spend with family and friends, or my laptop and a good book. After all, this is my adventure. I can choose what I do.

So far things have been wonderful, so I just want to make sure that I monitor the balance as I try out this new arrangement. That way, I can fix things if anything starts to get out of whack.

What if I stretch life the other way? Both of these contracts will eventually wrap up, and I occasionally think about what I want to do next. I’d like to see what it’s like to spend some focused time on building things: writing a book, working on my own code, playing around with ideas. I guess the web design equivalent of this would be is building a site for people who have those humongous monitors. Just have so much more room to play with – that’s a completely different playing field.

Different kinds of work lend us different metaphors for looking at life. It might be interesting to look at life through the lens of design. How can I improve the user experience? How can I adapt to changing conditions? How can I take advantage of emerging technologies and toolkits?

We’ll see. This is going to be fun.

Org Mode is a personal information manager for the Emacs text editor. People have contributed a ton of useful features to it over the years, and the development shows no sign of slowing down. One of the features I’ve been playing around with is the ability to track habits.

Org habits are recurring tasks. For example, everyday, I want to:

• take my vitamins
• capture a quick note about the day, and
• plan the next day

Every week, I want to:

• talk to my mom
• check the org-mode mailing list
• write a weekly review and plan the next week
• clear and reorganize my belt bag
• clear my inbox
• write a bunch of blog posts
• back up my computer

Once a month, I want to:

• update the topical index for my blog
• review and uninstall programs
• balance my books and update my budget
• review the past month and plan the next
• check the library for new books

Org habits let me manage my task list without cluttering future days with tasks. The Org agenda view displays habits that are due today, indicating consistency with colour. In particular, it shows overdue days in red, so you can get the Seinfeld-esque pleasure/commitment-device of not breaking the chain.

Here’s a view from Sunday:

2 days-agenda (W19-W20):
Sunday     13 May 2012
               8:00...... ----------------
              10:00...... ----------------
              12:00...... ----------------
              14:00...... ----------------
              15:57...... now - - - - - - - - - - - - - - - - - - - - - - - - -
              16:00...... ----------------
              18:00...... ----------------
  organizer:  22:00...... TODO Capture a one-sentence note                                           !      
  organizer:  22:00...... TODO Plan the next day                                    ** ***** ** *****!      
  organizer:  Scheduled:  TODO Make a list of recipes I want to learn
  organizer:  Scheduled:  TODO Write a bunch of blog posts             :writing:
  organizer:  Scheduled:  TODO Set up WordPress as my backup system
Monday     14 May 2012 W20
  organizer:  Scheduled:  TODO Build Emacs interface so that I can have Org automatically switch my tasks

To use Org habits, customize org-modules and enable the habit module. To set something as a habit, use C-c C-x p (org-set-property) to set the STYLE property to habit. For more information, you should definitely check out the Org manual’s section on habits.

Yay Emacs and the people who contribute to it!

Click on the image for a larger version or contact me for a high-res version (2608x1600px). Feel free to share this under the Creative Commons Attribution 3.0 licence.

Lots of great research released under Creative Commons. Yay Jeremiah Owyang and Altimeter!

Quick notes for searching, more later: Social business hierarchy of needs: Foundation –> Safety –> Formation –> Enablement –> Enlightenment

If you like this, you might also like:

• my notes from the previous Third Tuesday Toronto talk (Engagio)
• more sketchnotes from meetups and books
• the Third Tuesday Toronto meetup group
• other cool sketchnotes around the Web

Enjoy!

Here’s the text from the image to make it easier to search for:

Jeremiah Owyang
Third Tuesday Toronto: May 14, 2012
Sketchnotes: Sacha Chua (@sachac): LivingAnAwesomeLife.com

untrained employees
advanced companies prepare internally first

~180 accounts for average enterprise
-only 25% active
Social media mostly separate from rest of site/db

Frequency of social media crises
-exposure to poor customer experience
-poor influencer relations
-violation of ethical guidelines rogue employees

Social sanitation
Reinforcing bad behavior
We’re teaching them to yell at their friends.

Constantly getting ahead of themselves.

Advanced companies
Social business hierarchy of needs

5 Englightenment
4 Enablement Empowerment scaling
3 Formation asset inventory Center of Excellence
2 Safety Team workflow Crisis prep
1 Foundation Policy
Education required
social media & communities

Holistic
Real-time
Predictive
Predict what customers are going to do
Integrate into databases, etc.
Build better products
Tap employees

self-serve hubs Chatteratti (EZE help, compensation) bit.ly/Altimeter Social

strategic internal communications tactic
Governance
Policy
Guidelines
Training
important for scaling

10.8%
Decentralized centralized

41% Hub and spoke
sometimes on their behalf

18%
Dandelion
COE empowers business units

1.4%
Holistic
Safe & consistent
(Best Buy, Zappos)
I do customer support

Team Aug. 11
1.5 social strategist 3 comm manager soc media manager 1 analyst 1.5 dev

content strategist, emerging role
-editorials, ex. journalists, comm agencies…

Education
-Executives
-Strategists/Business units
-all employees

Access
-Tools
-Everyone has access & must be trained

Listening centre
some involving business unit centres
triage
-good
-bad
-ugly

FireBell simulation of social media crisis

Most crises: Friday afternoon

Q&A: #3TYYZ
-Analysis? CRM, Omniture (Adobe), SAS, Eloqua… A number of different directions. System integrators.
-Adobe Social. Very bullish, if they can act like a small company. Paid, earned, owned media
Also watch Lithium Technologies & bazaarvoice (300% ROI for ratings). New ad units, IBM social metrics.
-Soc media correlations? Social loyalty (people are loyal to each other), gamifications.
C-suite: Novelty, fear, potential for new business models.
any data company stands to gain early in the space, lots of experimentations
-Social software: Combrian explosion. Lots of duplicate companies, VCs investing in clones
Best-in-class will probably connect with each other.
-Startup? Yes, but you can go through steps faster. Our research focuses on enterprise, but can still help.
-Soc media agencies? Ads right now. May need to restructure. Everything starts with earned.
-Disclosure? Vendors unlikely. Agencies making tech-agnostic methodologies.
-Facebook fans? Loose affinity. Facebook wants people to pay.
-Product is info? Utility, etc. Go up a level: Lifestyle, workstyle. G8, IBM.
Get clients to tell stories. See banks for examples. Orsten in.