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TLE 2008: I.B.Millennials: The Net Generation and Those Who Recruit, Hire, Work With, Manage, and Sell to Us

Last Tuesday, April 8, I gave a presentation on “I.B.Millennials: The Net Generation and Those Who Recruit, Hire, Work With, Manage, and Sell to Us” to around 60 people at the IBM Technical Leadership Exchange in Orlando, Florida.

What did I do well?

  • Revision: I stayed up until 4:00 that morning, revising my presentation to improve the flow and include some of the ideas I got from conversations with people from all over IBM.
  • Energy: Because I stayed up so late, I was tired on Tuesday. I didn’t want to do a lackluster performance, so I napped during the session slot immediately before mine, and I had some tea afterwards. I reasoned that I could always listen to the playback of the session I had wanted to attend, but I wouldn’t have another opportunity to redo my session.
  • Presentation structure: After much thinking, I managed to find a good structure that made the presentation flow well. I used the power of three and alliteration throughout the presentation in order to make the presentation more coherent and memorable. I structured the characteristics as “changing childhoods, changing technologies, and changing workplaces”. I listed the challenges as “recruiting and hiring Millennials”, “working with and managing Millennials”, and “selling to Millennials”. Each challenge had three parts: “reach”, “ramp up”, and “retain”. Because of that structure, I hardly needed to glance at my slides to remember where I was, and I didn’t feel the urge to overload my slides with detail.
  • 30-second summary: I put in a 30-second summary at the beginning and end as a courtesy to people who wanted to attend several presentations or review the slides afterwards. This proved to be handy when some people dropped by to say hi and offer encouragement before my session, as I could give them the gist of my talk before they went to a different session. I think it’s a good practice.
  • Presenter remote: I used Jonathan Young’s Kensington presenter remote during my blogging talk at the Best Practices. I liked being able to step away from the podium, and I didn’t need to refer to my speaker’s notes. I also liked how the Kensington presenter fit my hand neatly. I found the same model at the Airport Wireless store in Newark, along with several other presenter remotes. I chose the Logitech presenter remote because it had a built-in timer with vibration alerts at 5 and 2 minutes, which is great in rooms without clocks. I bought it for $75 or so. If you want to buy it now, Amazon.com has it for $37.24 thanks to a mail-in rebate that ends on Monday, April 14. It looks like there are frequent rebate offers, so you should be able to find it on sale somewhere.
  • Stock images: Several people asked me where I got my illustrations. I got some free ones from Stock Exchange, and I got the rest of the images from Stockxpert.com. The Stockxpert.com images typically cost $1 for a presentation-sized image.
  • Discussion: I knew that I didn’t have the historical perspective or the global perspective to give people the complete picture of Millennials, so I invited people to join the discussion by asking and answering questions. I had chatted with a number of people before the session started, so I knew that people had a lot to contribute. They freely shared their concerns, experiences, and insights. This resulted in a session that was not only more interactive than the jam sessions I attended, but also a lot more educational for all of us–myself included. I think this is a terrific way to do a session, as the speaker gets to learn a lot as well. There, Jim de Piante – I asked for help and I got it! =)

What can I do better?

  • More microphones: It seems my presentation style is highly interactive. Next time, I should request additional microphones so that people can be easily heard and recorded.
  • Better summaries: I need to get better at listening to what people say and quickly summarizing the key points for these recorded presentations.
  • Video recording: I want to save up for a high-definition video camera and a tripod so that I can share the material and improve my presentation skills. Jonathan Young’s setup was pretty good. He aimed the video camera’s LCD forward so that he could make sure he was in frame. Alternatively, I could ask a friend to take care of video recording.
  • Picture: I really should take pictures of my audience so that I can get a better count and so that I can recognize and thank people. Maybe I can ask someone to help me with that next time, so that I’m free to prepare other things I need for my presentation.
  • Audio and screen recording: I have Camtasia on my system, and there’s no reason why I can’t use it to record my non-TLE presentations. Next time!

That was a terrific experience. I’m looking forward to the next presentation!

TLE2008: Networking: A Workshop in Getting the Most from the TLE, Jim De Piante, part 1 of 2

I attended Networking: a Workshop in Getting the Most from the TLE, by Jim De Piante. The session was about becoming more comfortable with networking and learning how to network more effectively.  The key takeaways that more people need to hear are: everyone is a born networker; focusing on helping other people is a great way to get into the mood to network; and the best way to be interesting is to be interested.

It made me wonder how more people can feel the thrill of making a connection between two other people.  Maybe a conference or workshop could have a speed networking event and challenge people to make connections between the people they’d talked to. How would something like that work? Hmm…

His model of building relationships has three steps: create a relationship, cultivate a relationship, and help.  What I found interesting about that is that Web 2.0 tends to invert this process.  You’d start by helping people, directly or indirectly, and other people can then choose to cultivate that relationship with you. Funny, innit?

An audience member asked if networking wasn’t something that needed to be self-serving.  I think Jim handled that question well, pointing out that there’s a little bit of self-interest, but it’s altruism that really builds strong relationships. For people who feel negatively about networking because they’ve run into self-centered networkers or they think they need to be self-centered, I recommend two books: “Love is the Killer App” and “Make Your Contacts Count.” Both talk about the importance and benefits of reaching out and looking for opportunities to help people.

Jim also mentioned Stephen Covey’s point about emphatic listening.  He was careful to add that he was not advising people to fake interest, or to exaggerate signs of interest.  The trick to emphatic listening to actually be interested. When you meet someone, you’re looking for common ground.  On that ground, you can build common experiences, and on those common experiences, you can build a shared understanding–hence the value of small talk. 

I found the idea of looking for common interests to be interesting. I know it’s accepted wisdom, and I encourage people to make it easier to find common interests by sharing more about themselves. What I find interesting is that people’s interests still provide me with many opportunities to connect. First, I enjoy the exercise of applying ideas from one area to another. Second, I enjoy matching people within my network and carrying ideas back and forth, so if someone’s interests aren’t a match for me, they’re bound to be a match for someone in my network (or my future network). It all goes into my head (or my database, if I’ve been diligent), waiting for some future connection.

I have more to write, but I also like sleep, so – tomorrow, then!