Vision + Value + Voice = Connection

Posted on March 24th, 2008 by Sacha Chua

Gary Brown e-mailed me this insightful manifesto from Michael Lee Stallard, an expert on client and employee engagement. In it, Michael describes the key ingredients of a connection culture: vision, value, and voice. More and more companies are focusing on developing deep, rich connections between their employees and their customers, and this document has a number of good examples of the benefits of this approach. Check it out at ChangeThis :: The Connection Culture: A New Source of Competitive Advantage.

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