Business is a contact sport
Posted on October 25th, 2006 by Sacha Chua
“Business is a Contact Sport” by Tom Richardson, Augusto Vidaurreta,
and Tom Gorman (ISBN 0-02-864163-9) makes the case for a dedicated
Chief Relationship Officer or a team for dealing with all the
important relationships a company has. It contains twelve principles:
- See relationships as valuable assets.
- Develop a game plan.
- Create ownership for relationships
- Transform contacts into connections.
- Move into the win-win zone.
- Get to know your stakeholders as people.
- Build bonds of trust with all stakeholders.
- Banish relationship killers.
- When something breaks, fix it fast.
- Get rolling and maintain momentum.
- Maximize the long-term value of relationships.
- Keep the wins coming, stakeholder by stakeholder.
The appendix is pure gold. It’s a list of typical wins for the
different stakeholders in company relationships. Keep it in mind when
you’re dealing with people, and look for ways to help them win!
On Technorati: book, networking
Random Emacs symbol: auto-coding-regexp-alist – Variable: Alist of patterns vs corresponding coding systems.
(MUST find a better way to blog about books…)
Short URL: http://sachachua.com/blog/p/3972![[me]](/blog/wp-content/themes/sacha-v3/images/face.png)
I'm 