Notes from the airport: Missed my flight; not the end of the world after all

For the first time in my life, I missed my flight. I was in tears. I called American Express, and was on hold with them while they rerouted my itinerary through Vancouver. It will be an overnight flight and I’ll arrive Sunday morning instead of Saturday night, but I’ll arrive.

Then I called W-, who told me things were going to be okay and helped me remember that I was strong. I don’t feel very strong at the moment – my fingers shake – but I can feel the storm of panic and frustration and self-pity pass. Denver International Airport has free wireless, but I can’t seem to connect to it. I used my Kindle to send him a Twitter direct message with the flight details the travel agent gave me. I may be frazzled, but I still turn to frugal workarounds for roaming charges.

There’s a lesson in here about timezones, public transit, and triple-checking my departure time against my printed ticket instead of my copied itinerary. Better to learn the lesson this time than at a more crucial moment – that’s what I always tell myself when I make a mistake large enough to throw me off-kilter. Better now than later. Better a small situation than a life-or-death one. Going home, with Monday a day off, on a US-Canada flight, a missed flight has much smaller ripples than an inbound flight on a critical business trip or an expensive personal trip halfway across the world–and I still get to distill from it whatever it can teach me about life and myself.

That’s the second thing I tell myself during these hiccups: It all becomes part of the story, the rough watersas well as the smooth. I’m learning that after that initial flood of panic, I feel this preternatural calm sets in. I can’t change the past, so I don’t fret about it. No amount of worrying is going to change my short-term future. This nervous energy can be channelled into writing. Not too long from now, there’ll be a day when everything will be back to normal. Why stress out about things I can’t change and that won’t be permanent? Everything is going to be okay.

The situation is not that much different from a hypothetical world where I’m sitting in the airport patiently waiting for my intentionally-booked flight to Vancouver with a connection to Toronto. I’ve done that before. After setting the wheels in motion, it is an easy thing to shift to that track, like rail lines that start at different stations and converge. I learn what I can from stress, then call up that feeling of purposeful waiting.

Missing a flight, surprisingly enough, isn’t the end of the world. (Even if you miss said flight on May 21, the supposed day of the apocalypse.) Even though this is my first missed flight, the travel agencies and airlines have handled innumerable cases like mine before, and they know what to do. The American Express agent found another route to get me to Toronto. although it takes much longer than my original flight does, and arranges it for the change fee $150 plus the fare difference. Better than losing the full value of the flight, for sure! I don’t know if IBM will allow me to expense the increase in my fare, but if not, I can charge it to my experience fund – and thank goodness I have one, so that unexpected expenses don’t plunge me into more lasting troubles. I already know the process for paying part of my American Express card in case IBM policy doesn’t cover the itinerary change. Even though the flight lands early in the morning, W- will be there to meet me. Boy, will I be ever so glad to see him! Everything’s going to work out okay. Worst-case scenario, I pay for the fare difference myself, and it takes me a little longer to save up for my next goals. No big deal.

W- is right. I’m strong. I bounce back almost involuntarily. Maybe this hiccup will help me become even more resilient, if I remember to take the right lessons from it, if a future crisis makes me think, “Aha, I know how to deal with this, I’ve survived something similar before” instead of “I’m such an idiot, I can’t do anything right, like that time I missed my flight.”

Things I am glad about:

  • Amazon Kindle 3G connection. I’ve been talking about this so much on my blog and on Twitter, I know! But in areas without free, reliable WiFi networks, it’s been really really useful to be able to search for information and post updates.
  • Travel agencies, airline personnel, and lots of other travellers. I’m glad I booked this work trip through American Express, because they knew how to work the system in order to get me home. For our personal trips, I’m going to make sure I write down the toll-free numbers for the airlines so that I can get to them quickly if I need to reroute. I’m glad that airline personnel have handled many other missed flights before, and I’m a tiny bit glad that other people have run into and solved these problems. Can you imagine being the first person to miss a flight in the
  • Chocolate stroopwafels. As I headed out the door of our house, W- gave me two chocolate stroopwafels from our trip to the Netherlands. “For emergencies,” he said. I ate the first stroopwafel on the way out, cheering myself up after facing the prospect of a week-long trip. I saved the second stroopwafel. This counts as an emergency worthy of a stroopwafel, I believe, and I will have it shortly. The thought itself is comforting already.
  • Air travel and computers. Isn’t it amazing that we can fly through the air? And that computers can link together different routes, different cities, different companies? Can you imagine what it might’ve been like to miss a steamship that runs only once a month?
  • Writing. If you had told me in school that writing could be a comfort and a joy, I might’ve fallen in love with it then instead of getting bored by all the book reports and critical essays we wrote for teachers and never for ourselves. Writing will be my last and longest love, I think, even after time strips away friends and family, and hands and eyes fail.

There are more thoughts for this list, but I’m at the gate waiting for the flight to Vancouver. Everything will work out.

2011-05-21 Sat 17:00