Creating Passionate Users: The importance of seduction and curiosity

| emacs, passion

“The importance of seduction and curiosity” is another great entry from one of my favorite blogs, Creating Passionate Users. Kathy Sierra writes:

Part of creating passionate users starts with building curiosity. Inspire them to want to learn, know, and do more.

I love making people curious about things, whether it's Emacs,
Planner, computer science, or even far-out stuff like street
performance.

Kathy Sierra gives these tips:

  1. Be passionately curious yourself.
  2. Be seductive.
  3. Make them curious by doing something unusual, without an obvious explanation.
  4. Offer a puzzle or interesting question… without giving them the solution.

Be passionately curious yourself. Heck yeah. I love learning
about things. When people give me feedback on my talk, the first thing
that usually comes to their mind is my enthusiasm for the topic. Even
when I can't go into a lot of detail about something like Squeak, they
pick up on the fact that I think it's really interesting and something
worth being curious about.

Be seductive. I often do my Planner help that way when the
person I'm talking to expresses interest in learning Lisp. I'll take
them partway to a solution and leave enough for them to figure things
out. Even with the hacks we put together for Planner, there's always
that tantalizing glimpse of what _else_ could be possible.

Make them curious by doing something unusual, without an obvious
explanation.
This is why I've taken to starting my Knoppix
presentations with a Windows display. ;)

Offer a puzzle or interesting question… without giving them the
solution.
Oooh, still have to figure out how to do this one
properly.

Fun.

You can comment with Disqus (JS required) or you can e-mail me at sacha@sachachua.com.