My birds-of-a-feather session got voted into Lotusphere 2011, so I’m preparing some conversation starters.
What should we add to this? What should we remove? #ls11
I resolved to spend less time writing and more time drawing. Today was difficult. I had too many stories to tell, too many thoughts to catch.
My thoughts flitted about, escaped. Drawing was frustrating. I felt inarticulate. And yet, slowly, I started to be able to breathe with it.
But then, an afternoon later, I found myself drawing.
Most of the time, I even managed to concentrate on a project I’d been procrastinating for a while. Here is one frame that will probably become a slide:
Another figure takes shape under my fingers.
I draw a conference badge and write down some tips. I relax by drawing a cat. Another tip or three. Another cat. The next steps. A personal goal. A networking tip. A meta-reflection.
I love drawing on the computer because of the colours, the ease of revision, the cleanliness of the lines, and the infinity of space that I can draw on.
Today I discovered the joys in the greys of pencil on card, the smudges of erasures never completely gone, the roughness of lines, and the constraints of a 3×5 card. And something else about the way I draw–
In snatches, in non-linear frames, like the way I hear snippets of future speeches in my imagination–
Jumping around, going where curiosity takes me. It’s like I dip in and out of watching this presentation, but it’s all jumbled up. I might say, oh, there’s a nice idea. That one too. Let’s see… oh, yes, that makes sense. And yet there’s me in this too, saying, hmm, what if there’s this? And then this? Oh, then that would mean that this would be good for this part. Now that will need revision. I’ll draw a new card. Ah, it’s slowly coming together.
I spent eight hours drawing. I can draw hands better than I did before. And bicycles. And conference tips. It was fun.
There’s more to draw and more to learn. Maybe I’ll throttle my writing further by coursing it through drawing, letting the frustration of pent-up stories drive me to increase my visual vocabulary and my drawing skills. It’ll be interesting.
Index cards. Try them out. =)
I always ask why I let myself get suckered into preparing a presentation. I struggle with ideas, wrestling with them until I can make sense. I stutter and sweat in the spotlight. Why bother?
But I can't deny that I enjoy presenting more than other people might. No, not the act of presenting. That's the tuition I pay. I enjoy that struggle, the tangled thoughts turning into stories. Sometimes I propose talks on topics I don't know much about because I'm interested in what we'll find out along the way.
I don't have any standard speeches. Everything has to be on the boundary, even the old talks people like and ask me to revise. I need to learn something new each time I speak. Sometimes it's the delight of being wrong and of arriving at an better understanding.
A talk isn't a talk unless I can make it a conversation. If it's just going to be a speech, no questions, no answers, I may as well leave it as a blog post or a video. I want to learn from people. I feel like my talks with no discussions trail off in mid-air, interrupted by silence. Sometimes I need to prepare these kinds of questions myself – standalone presentations viewed by strangers, talks in constrained formats for fun and creativity. I want people to ask questions anyway.
Presentations are scary, but they're a fun way to learn. So maybe I'll give up on my one-talk-a-month constraint, which I sometimes didn't follow because of work or interesting opportunities. I don't want to travel for talks, because that takes too large a chunk of personal time (even the work trips do). I'm comfortable with virtual presentations, and people have told me that my energy and passion come through. If the cost for a presentation-worth of learning is an evening or two of focus, it's a decent trade – especially if I can get lots of reuse and ongoing insights from it.
IBM Fellow John Cohn shares a tale of two talks: one that sucked, and another that rocked. He says:
I don't know.. all that I know is that really empty feeling of being half way through a talk .. all eyes on you.. and you just know that you're sucking big time.. You can't gracefully just stop.. though
perhaps that would be better than continuing.. maybe the best thing to
do in a circumstance like that is to reach for the fire alarm and jump
out a window.
It's reassuring to know that even seasoned tech celebrities (he's got an awesome TV show, even!) have panic moments like that. =)
I know that feeling. I've run into that a couple of times, and it's never any fun. One time, I was just a few minutes into a talk for high school students when I realized that the presentation I prepared was likely to bore me, not to mention the tough crowd. So I threw out my slides, turned off the projector, gave people a quick idea of what I knew about, and had a great conversation instead.
When in doubt, listen and improvise. (Which I'm sure John Cohn has done more times and more effectively than I ever have!)
If you find yourself unavoidably sucking at a presentation, don't be so hard on yourself afterwards. You propose a topic, the organizer accepts it, and people usually have a choice of whether or not to attend – and certainly, whether or not to pay attention. If one of these points fail – maybe you or the organizers misread the audience, maybe people just aren't having a good day – that doesn't make you any less awesome. Keep trying.
This is a talk I'm giving to the IBM Toronto Lab Toastmasters today. I should trim a few hundred words from it to get it to more comfortably fit in 5-7 minutes, but it's got the key points.
Today, we're going to transform the way you benefit from Toastmasters. Right now, ten people in this club have a speech scheduled. After this talk, I want each of you to sign up to give three speeches, all committed to in advance. Not only that, I want you to get into the habit of always working on a talk – and it's going to take you less time and give you more results than before.
"You're crazy, Sacha. What can I talk about? When am I going to find the time to work on it? It's not like I do interesting things, anyway."
I know. I'd be thinking that, too. But you're in Toastmasters, and it's not just so that you can spend lunch time listening to other people talk. I'm going to share three lessons I learned the hard way. If these three lessons help you get over the hump and get on with speaking, fantastic! Mission accomplished. If they don't, get in touch with me and we'll figure out what will.
So here's what I've learned about coming up with topics to talk about.
1. IT DOESN'T HAVE TO BE BRILLIANT.
We have really high standards for ourselves. We want to be as insightful as New York Times columnists, as funny as standup comedians, and as persuasive as managers during performance reviews.
Me, I have days when I don't want to give a presentation because I'm sure that I'm going to suck.
Newsflash: It doesn't have to be brilliant. You don't have to be brilliant. In fact, if you're giving a Toastmasters presentation like this, even if you bore people, they're only bored for seven minutes. You're not going to ruin anyone's lunch, much less their life.
What about longer talks? As long as you're telling the truth in your title and abstract, then the organizer of the talk can decide if it's a great fit, and people can choose whether to show up or not – or whether to check their e-mail.
There are plenty of things you can share: everything from the structural determination of organic compounds to how to buy a car from the US. Pick one thing you've learned or experienced and put together a talk about it.
But there's a harder reality to this. The truth is that you don't get to be interesting until you go through the boring parts. Being interesting is hard work. You have to figure out what you want to say and how you want to say it, and you can only do that by trying.
So after this talk, you're going to SIGN UP FOR YOUR NEXT TALK. When you finish that, you're going to sign up for your next talk, and the next, and the next. Always be working on your next talk.
Which brings us to secret #2.
2. IT DOESN'T HAVE TO BE NEW.
You're not going to figure everything out on the first try. Have you ever heard stand-up comedians during their off hours? One of my friends was doing stand-up comedy. You could tell because whenever we met someone new, he'd tell the same joke. He'd change the timing. He'd change the words. He kept practising until he nailed each joke.
I looked up all the talks people gave in this Toastmasters club this year. There's one repeat. Everything else is all new, all the time.
Remember: It doesn't have to be new. REDUCE your effort by REUSING your talks and RECYCLING your ideas.
Don't be a one-trick pony, though. Make things better. How can you do that?
Do you have copies of your past speeches? What about your notes? Your conversations? Your ideas? If you don't keep at least some of that, you're throwing so much away.
Everything I work on goes into one big text file. I write as much as I can. Everyday, I take notes so that I can remember, because forgetting is such a waste of time.
I might write or present about a topic four or five times so that I can understand it better. It's part of the learning process.
I learn something about a topic every time I present it. It's part of the process.
Your topic doesn't have to be new. Go back and look at your old stuff. Start saving your work from now on: your talks, your notes, your ideas. Writing down notes is incredibly powerful. Over time, you'll build this amazing library that you can refer to any time you need. In fact, if you share it with people – and it's incredible when you do – you can get crazy return on investment. I have presentations from three years ago that people are still looking at, still learning from, because they can find those presentations through search engines.
Last secret. This is a big one.
3. IT DOESN'T HAVE TO BE WHAT YOU ALREADY KNOW.
I have a confession to make. I propose topics I don't know about, so that I can force myself to learn.
It's an amazing excuse to get going. When you've committed yourself to teaching people, you learn more deeply. And you've got a deadline, too.
Don't limit yourself to things you know. Pick something you want to learn, and promise a talk on it. Then learn it, share what you've learned, and save people time.
You might be thinking: "But what can I share if I'm just a beginner?" This is actually the perfect time to share. By the time you're an expert, you've forgotten all the things people need to learn. Share as you go. You don't have to be brilliant, and you might need to try it a few times before you figure things out, but there's no better way to learn.
If you can convince people to try something out, or help them avoid your mistakes, or save people an hour or two of figuring things out on their own, then that's already worth it.
So, how does this line up with what you are going to do after lunch? Well, you're going to sign up to give three speeches.
Your first speech doesn't have to be brilliant. Look up your next goal from your workbook, pick something you've learned at work or at home, and commit to sharing it.
Your second speech doesn't have to be new. Pick something you've already shared, and make it better.
Your third speech doesn't have to be what you already know. Pick something you want to learn, and commit to sharing it. If you're doing one speech a month – that's plenty of time to prepare – you have at least two full months to try an experiment. It can be a technical overview, or something as practical as a speech about "How to wake up at 6 AM everyday for one month." Just do it.
Then make life easier for yourself! REDUCE, REUSE, RECYCLE. Make your own library of past speeches and ideas for future ones. Keep an eye out for interesting things to share. You'll find yourself with plenty of material in no time.
Who's ready to sign up? Who needs some more coaching? We'll figure out something that works. Take that card, use it as a reminder, and get in touch with me if there's any way I can help. There's so much you can talk about, but you've got to take that step.
This is a placeholder for the Technology and Humans talk I’m giving today on “The Examined Life.” I want to explore how people are using technology to practice relentless improvement, and I’ll tell a couple of stories of how I’m improving my skills, sharing what I’m figuring out, and learning from others through my blog and other tools.
Resources:
From overall description of conference:
Technology pervades our developed world and mediates our perception of it. We are alive in a period of profound technological transformation, from a world of limited discrete technology appliances to one where technology is both pervasive and embedded in us and our environment. This transformation can be exciting, fun, and inspiring. Or it can be stressful, frustrating, and isolating. For all of us, it is forcing and evolution in our thinking, skills, learning methods, and perception. This conference explores perspectives on this transformation and how our adaptation will change the opportunities for IBM and the world. Get broad perspectives on the human impact of technology, now and in the future.
People often ask me how I find the time to write, blog, or give presentations, so I've put together these tips on how to turn sharing from something that takes up extra time to something that saves you time as you work.
Sharing is intimidating. You might think that you need to master blogs or wikis before you can make the most of Web 2.0 tools to help you share your knowledge and build your network. But even if you never post in public, you've got plenty of opportunities to make a bigger difference through sharing.
I'm not going to tell you to start a blog today. Here's a six-step program to help you save time by making sharing part of the way you work, even if most of what you work with is confidential or lives in e-mail. Give it a try!
Step 1. Review your e-mail for information that you repeatedly send people. Do different people ask you the same questions? Are there links or files you find yourself always looking up and sending? Are there common problems you often solve? Save time by filing those messages in a “Reference” folder so that you can easily find them the next time someone asks that question or needs that file. Save even more time by rewriting your notes so that you can easily cut and paste them into new messages.
You can use your e-mail program to manage this information by saving the e-mails in a “Reference” folder that might be subdivided into more folders, or you can save the information in directories on your hard drive, encrypting it if necessary. The key change is to create a virtual filing cabinet and put useful information in it.
This virtual filing cabinet can save you a lot of time on your own work, too. I often find myself searching for my notes on how I solved a problem six months ago because I have to solve it again, and my notes save me a lot of time.
Step 2. When talking to people, listen for opportunities to take advantage of your reference information. Now that you've got an virtual filing cabinet of useful information, keep an ear open for ways you can use that information to help people more efficiently. When people ask you a question you've answered before, give them a quick answer and promise to e-mail them the rest of the details.
When you look for ways to reuse the information you already have, you'll find plenty of opportunities to get a lot more benefit from the effort that you've already invested.
Step 3. Reach out. Now that you've saved time and helped more people by sharing the information in your virtual filing cabinet when they ask, you've got a better sense of which notes are very useful. Take a moment to review your files and think about who might benefit from learning from that information. Reach out to them, sending them a note about what you've learned and why it can save them time. It might lead to interesting conversations and good opportunities.
For example, let's say you e-mailed one of your coworkers an answer to his problem. Think of other team members who might have run into the same problem, and send them a short note about it too. If you do this judiciously, people will feel grateful without feeling overwhelmed by e-mail.
Step 4. Prepare and take notes. Now you're getting lots of return on the time you invested into organizing your existing information, and you've got an idea of what kinds of information help you and other people a lot. Proactively write down information that might be useful instead of waiting until someone asks you about it, because you might not remember all the relevant details by that time. In fact, take notes while you're working instead of leaving it for the end. File those notes in your virtual filing cabinet as well, and share them with other people who might find this useful.
In addition to helping you save time in the future, writing about what you're learning or doing can help you think more clearly, catch mistakes, and make better decisions.
Step 5. Look for ways to share your notes with more people. By now, you've probably developed a habit of looking for ways to take advantage of what you're learning or doing: writing and filing your notes, retrieving your notes when people need them, and proactively reaching out. You can stop there and already save a lot of time–or you can learn about sharing your notes more widely, helping you build your network and increase your impact.
Proactively reaching out to people who might find your notes useful has probably helped you develop stronger working relationships with a small investment of time. However, this is limited by who you know, how much you know about what they're working on, and the timing of the information. On the other hand, if you share some of your notes in public areas where people can search for or browse them, then you can help people you might not think of reaching out to, and they can find your information whenever they need it.
You don't have to share all your information publicly. Review your virtual filing cabinet for information that can be shared with everyone or with a small group, and look for ways to share it with the appropriate access permissions. You can share different versions of documents, too.
For example, I share public information on my blog because blogs make it easy to publish quick notes, and search engines make it easy for people to find what they need even if I posted those notes several years ago. On the other hand, there are many notes that I post to internal access-controlled repositories. Sometimes, I'll post a sanitized version publicly, and a more detailed version internally.
This is where you can get exponential return on your time investment. If people can find and benefit from your notes on their own, then you can reach many more people and create much more impact.
People may not find and use your information right away. Keep building that archive, though. You'll be surprised by how useful people can find your work, and by the number of opportunities and relationships you build along the way.
Step 6. Review your organizational system and look for opportunities for relentless improvement.
You've collected useful information from your e-mails and conversations, organized that in your virtual filing cabinet, reached out to people, and shared some of your notes publicly. Congratulations! You're probably getting your work done faster because you don't waste time solving problems again. Your coworkers probably look to you for answers because you not only help them solve problems, you do so in a timely and detailed manner. And you might already have discovered how helpful your notes can be for others you wouldn't have thought of contacting. What's next?
Review your virtual filing cabinet. Can you organize it for faster access? Can you fill in missing topics? Can you identify and update obsolete information? Look for opportunities to improve your process, and you'll save even more time and make a bigger impact.
Want to share your experiences? Need help? Please feel free to leave a comment!